Amazon return lost in transit reddit They did refund me tho. I lost about $300 on those rings, money that we saved up a couple months to buy. This has been frustrating. They said just to keep it. make sure u keep that drop off receipt to show ur cc u dropped off the return and it was lost and that amazon is refusing to make a claim with the post office and refund. Hermes now confirmed loss in transit. I contacted Amazon support through online chat, to which they were absolutely useless. Can't help but make you wonder. I had UPS pick it up and I have the tracking. Today 06/11, tracking changed to, "the package might be lost", I So back on October 2 I returned an Apple Watch via UPS to Amazon. I contacted Amazon and they said I just need to wait. The whole situation makes me feel crappy and powerless how no one wanted to help. edit subscriptions. A subreddit for Etsy sellers on Reddit to collaborate and discuss Panic can set in when you get a reminder from Amazon to return an item that you have already returned. I talked to customer service and since the tracking info showed the item had been delivered to their warehouse weeks ago, they refunded me again. your cc company should help u out. Amazon return has been in transit for 5 months lol . I was issued a refund for all of them. -LIT (Lost in Transit) (new Dec 2023) t be surprised if companies dealing with very high value items are going to be more on-the-ball with processing returns than average. I'm chatting with CS right now. Amazon's answer to this was to cancel the Amazon account and let the people gave the phone. Lost and Unclaimed Items: If the package lacks a return address or the return address is invalid, USPS holds the package for a certain period (usually 15 days). Nothing about this signifies to me that your package has been lost. Come and join us Get the Reddit app Scan this QR code to download the app now. Today, 23 days into the process, the return status updated to "likely lost in transit". During this time, USPS tries to locate the recipient or sender. Its been 20 days since the parcel was pickup. That would really make me fume! What bugs me the most is that they rarely give the customer the benefit of the doubt, which I somewhat understand, but a little extra checking can easily track down "lost" items most of the time. Amazon wouldn't be able to get you return it with our you paying for the return thus they won't except that. Today 06/11, tracking changed to, "the package might be lost", I contacted customer service which were not helpful, and informed me that a Amazon Vine is a small invite-only group of prestigious product reviewers. It appears to handle lost returns on a case-by-case basis. And weeks kept going by where I didn’t receive a refund and the product has been marked as lost transit. Our consumer advocacy team has dealt with several Amazon return package cases in the past (almost all of them were missing deliveries). I think they do this because if the item does end up being delivered they want you to return it. Amazon told me they would send a company to pickup the packages soon which I accepted but asked them to call me in advance so I could have the packages ready since I was using the iPad as my daily device still. When I looked at amazon, for those 3 items, the status is, 'refunded, return in transit'. At this point Amazon returns feel straight up fraudulent. This subreddit is only for those who have been invited by Amazon. I think it's a post office). Hello! What is the most likely causes for a product to be suddenly “delayed in transit”? The tracking number includes the first three letters TBA. Amazon wouldn’t care though, considering they’re so large and have a lot of refunds to process, so I’d do higher value items like iPhone 14s and such, it’s mostly I returned an item worth almost $200 to Amazon a week and a half ago through UPS. Enter your comments in the text This was an Amazon Prime order, auto-authorised return using Hermes label issued by Amazon. The unofficial but officially recognized Reddit community discussing the latest LinusTechTips, TechQuickie and other LinusMediaGroup content. Hey guys, so I’m new to Amazon prime and it’s worked great for 2 months. You should wait for your return, and, if Amazon claims you did not return the item, you should send them a picture of your receipt as proof you did. This was without any Amazon cs bot or real person cs on chat. I had bought and returned 5-6 items back in June. I worked at the customer return department where people would actual put bricks in phone boxes and return them. It was a textbook for a college class. I’ve never heard of someone starting a claim on an Amazon return in my three years of experience. I cancelled my prime and closed my Amazon account. This is what Amazon replied:m (I’ve marked the tracking number) Hello, My name is Andrea, member of the leadership team of Amazon Customer Service I'm glad to assist you today. Sketchy on amazon's part for not just telling me it was lost on the tracking updates. $350 return. Last Thursday I return a purchase I received two days prior. I returned them because it wasn't the color I liked and the sound quality wasn't as great as expected. Called UPS and they told me the package is lost and I will need to file a claim with Amazon (because they provided the shipping label). no replacement however. 2 were personal packaged to be mailed. So you could return the Strix and use the free EVGA or just sell the EVGA. I returned the boots in less than 24 hours after receiving them, using the UPS label Amazon supplied, and even though Amazon received the return, I was not refunded. I politely related all the above info in chat, pointing out that the package shows as over 30lb and must I was on the phone with Amazon supervisors and UPS representatives every week. 8:00 PM Package delayed in transit (The "carrier facility" is in a town about 5 miles from my home. lol. Yikes. Get the Reddit app Scan this QR code to download the app now. Amazon doesn't automatically send you (or give you the option to get) the chat history. Help- Returned item to amazon via UPS, amazon now claiming they received no item and refuses to refund me or do anything about it. All of a sudden this week, I’ve had 2 packages in a row get delayed and then say lost in transit. Similar experience a couple months ago. Select Request refund. I don’t have the receipt and UPS neither UPS is listening nor Damn, I wish had more useful info for you, but you've done everything I would've done and gotten nowhere. if amazon refuses to refund then open a dispute with your credit card. Amazon rep told me they couldn’t charge me again for the one that eventually delivered and they didn’t have an option to generate a return label to send it back since it was already marked as refunded. When I go on amazon to check the status, nothing pops up except the return process has been started. To request a refund on an eligible order: Go to Your Orders 3. I apologize that you haven't received a refund for the item you returned. Amazon need a receipt that pickup was made and UPS need investigation request from Amazon to track it. You may have even personally dropped it off at the UPS store or post office, but apparently your return is lost somewhere between you and Amazon, perhaps stuck in a corner of a USPS warehouse, or in a UPS clearing center, or it may even be lost at Amazon’s If the package is lost, I need the tracking to actually show it's lost or Amazon will just keep telling me "it's in transit". 3 were Amazon returns, 2 are from my wedding registry, which I would like to replace as the items arrived broken, but can't do that until Amazon refunds me. Or check it out in the app stores Amazon lost my return item and now saying they didn't get it . Amazon will replace most lost or stolen packages under its “A-to-Z” Guarantee Protection The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. So I'm out $260. I bought a pair of headphones ~$230. I would advise The package is sent back to the original sender’s address, assuming the return address is valid and legible. The item never reached us and this is confirmed by the tracking. Ended up returning the product. Now, my $350 in dig. What do you think this could mean? I’m in NYC and it’s been sunny weather everyday so can’t be that! Package status would change to “running late but still coming today by 10pm” to “maybe it’ll come tomorrow or the next day” to “it’s probably lost or stolen. So far I've noticed even returns as far back as 6 months ago are still showing as in transit on Amazon but UPS says otherwise, refunds were issued in the regular time frame for those though. I had the option to return it to the Amazon Fresh location next to my house and was told refunds get sent quicker since it is a direct Amazon location. The package was supposed to be delivered to Amazon on Tuesday, but tracking shows it hasn't been delivered. but Amazon sent the wrong package so I had to sent it back. Order lost in transit refund question The package never came and Amazon gave the option to “cancel and refund”. 9 and Magic Keyboard. Guarantee you my bank would've approved the claim if they had the chat history. I called UPS to check on the status of the package and they said the package was lost on Nashville TN and they don't know where it is. So back on October 2 I returned an Apple Watch via UPS to Amazon. What does it mean when Amazon customer support tells me that the return is still in transit but the UPS return tracking number shows that it has been delivered to them already? good news is that they told me my refund is assured and will eventually be issued refund by the end of month even if my returned items somehow got lost with them amazon should be opening a claim with canada post. Nothing really changed they just don't offer the immediate dropoff scan refunds for every product. Calls to customer service were a waste of time, as I kept getting I really make sure to stress prior that Amazon did receive the package x amount of days ago and the courier has confirmed that. Still waiting to make sure they get the return and I don't get charged. They made me wait until the allotted 30 days per item -- waiting to make sure the item was lost in transit -- and after the 30 days, I called to initiate the The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. Just got an email saying if they don't receive this item then they will be charging my account the amount they refunded me. It was odd, because the other 2 items that were in that beg were scanned successfully, but this one item was not (apparently). USPS deflected blame and lied unless we jumped through hoops to provide hard concrete proof, the seller didn't seem to care, and someone a few buildings down probably got them and Hello, Please bear with me because this might be a long post. popular-all Get an ad-free experience with special benefits, and directly support Reddit. 3+ weeks later, I get emails for 3 of them that I need to return those items by July 29th/30th, or else they will recharge me for the items. And weeks kept going by where I didn’t receive a refund and the product has jump to content. my subreddits. Locate your order in the list and click Problem with order. I’ve initiated the claim but they rejected because it’s a Amazon return and Amazon has to raise the request. I scanned an expensive item into for Amazon return despite having a tracking number (that says the status is unknown), 2. Absolute not the case. Is it theft during the shipping process, a lost tracking label, something else? Also, when the However, when I asked an associate about it, they said it was lost in transit. They won’t do anything despite UPS confirming the package is lost. es for a return on my new iPad Pro 12. The previous two months, this has never happened before. Select “Package didn’t arrive” from the list. View community ranking In the Top 5% of largest communities on Reddit. I bought it August 8th, got it August 9th, and Returned it August 10th early in the day. About a week after it said "out for delivery" it actually showed up at my door and Amazon sent me an email asking for me to return the product or they would charge me again since they had already refunded me. In the meanwhile Almost a month ago I ordered a book it arrived on time. I don’t have anything to add but this is at least the third story I’ve seen on Reddit over the past few weeks about buying a laptop online from Amazon, Target, or Walmart and having an issue - either receiving the wrong item and the store not being helpful, or what happened in your case. I received an email from Amazon that my return was not received by Amazon's return center, and I was charged $40 for the item again. Dropped off 5 packages. 5 months down the line of after stalling and delaying, Amazon a to z guarantee refuse to pay out. My 2 personal packages are in transit and my 3 Amazon packages when I track on ups just say label created. Makes me want to buy future laptops in person >Amazon told me that once the item is scanned, I will get my money back. If you’re uneasy about it just As you can see from the screenshot below, this particular item’s status is “Return in transit”, so Amazon clearly knows that you don’t have the item, and that you, in fact, have returned it, even though Amazon has not yet Basically I returned an item and Amazon issued the refund as soon as I dropped it off at UPS. now 2 weeks later my Recently it seems like a lot of packages are delayed in transit after leaving an Amazon facility, in particular Humble. Last month I asked amazon. Dropped Amazon return off at Purolator almost 2 weeks ago and status is still “return started drop off at post office” Sometimes, returns get lost in transit and it is Amazon ended up winning and convinced my bank I never returned the product. Amazon does not have a published policy for lost returns. Then a few weeks later they charged me for the item again saying they never received it. . ”It’s very frustrating especially when it’s something I need and/or is a gift for someone and I thought I’d be able to rely on Amazon. Is anyone else seeing something similar? 4 comments My item was lost in transit as well and it showed a return label also. hgkmvhb ejqzmd eudri gimtr zetkc ciya cqikig unqpp mobzwe ucagnv