Sep 6, 2018 · Provisional Enrollment failed. Connect your iOS device back to Apple Configurator. Getting noticed. Hope this helps. Information Technology - UConn Knowledge Base Log In Sep 7, 2018 · Provisional Enrollment failed. 1. For more information about this enrollment method, see Android bulk Oct 7, 2021 · Lets see how to add / remove devices to Apple Business Manager integrated with Endpoint manager. May 23, 2017 · Your device is apparently unable to connect to the Profile Manager server over its wifi. There are four ways to initiate enrollment for macOS devices: Hub-Based Enrollment - Enroll a device using the Workspace ONE Intelligent Hub. com. Jun 24, 2024 · Enter a Name for the MDM server in ADE, then click Next. Step 5: Install Intune Company Portal App for Mac Enrollment. I asked the user to run this command: sudo jamf policy -event Enrollment. How you reenroll a Mac varies depending on the following factors: Removable profile: The user can remove the profile by going to System Settings (macOS 13 or later) or System Preferences (macOS 12. Reproduce the problem, and then save the logs to a text file: Dec 22, 2022 · 12 points. Staging Enrollment - Enroll a device for later re-assignment to a different user. Unable to verify the server’s enrollment URL. Reset it. Apr 10, 2023 · Cool! But what about if the device ( iPad Pro) is brand new? Is there a solution for this even if the device brand new? Nov 16, 2021 · This just happened again. Download and install Apple Configurator. Select Continue. The Device Enrollment Program (DEP) enables your MDM server to automatically deploy enrollment profiles over the air to devices that you own. Resolution The configuration can not be downloaded. The cloud configuration server is unavailable. Try visiting the server directly in Safari by entering a URL like https://myserver. The SCEP server configuration Mar 12, 2021 · Provisional Enrollment failed. Workaround: Fortunately, there's a relatively simple workaround. "The configuration for your iPad can not be downloaded. This page is community-driven and not run by or affiliated with Plex, Inc. These Macs complete the Setup Assistant as expected based on our PreStage Enrollment settings, however the Jamf agent fails to install. Nov 20, 2023 · Install Company Portal app. Solution: Enrolling devices may fail due to an invalid Feb 12, 2019 · 2) reinstall the OS, the OS could be bad straight from the factory. Contact the Jul 8, 2021 · Provisional Enrollment failed. Also make sure the device is connected to Internet to be in DEP as it connects to network. It is strange as I am doing things as before and also including a wifi profile to have things connected to the ABM and MDM. You use the device enrollment manager (DEM) account. Mar 30, 2021 · Apple Footer. Oct 5, 2022 · iOS device(s) powered up and physically connected to Mac; The Mac and iOS device(s) are not locked; Internet access with unblocked access to Apple and Meraki Systems Manager. but the mac responded with: Sep 6, 2018 · However, I just came across an iPhone 6s (same as the other models that are already enrolled) that is giving me problems when trying to Prepare it in Configurator. Automated Enrollment - Utilize Apple Business Manager’s Automated Enrollment. I've been in touch with support (Case# 0679352) and they told me there were seeing some load spikes on our cloud instance. Does any of you have the same issue with that recently. In order to enroll devices, you have to specify the ME MDM server URL on Apple Configurator 2. Then assign the enrollment profile again to the device and reboot it. In the end, when I went into DEP and added the SN to my Jamf Pro server, it took it even though there was no indication that a new SN had been added to DEP via any process. Zero Touch enrollment; EMM Token (QR) Enrollment; NFC Enrollment; Enroll using Android Debug Bridge (ADB) Knox Enrollment. Back up and restore with Apple Migration Assistant. If all is configured as expected, you can expect to receive a message that says Connection Successful. One reason for this can be smart group calculation. ” error, you can try the following steps: 1. Assign Users. the Meraki SM application now is confirming enrollment status correctly. -> Click on the blue 'download' link next to the device type and quantity added which downloads a csv file. But this computer has completed setup (except for our custom installs in that policy). The Apple DEP was announced in 2013 and rolled out in 2014. I searched many locations before asking here: A friend got a Sep 27, 2017 · Provisional Enrollment failed. View solution in original post. Connect the Apple Device to Apple MAC desktop or laptop , Make sure Apple Configurator 2 is installed. [MCCloudConfigErrorDomain – 0x80EF (33007)] I called AppleCare Enterprise. Go to Enroll My Mac. Add your sales information. The SCEP server configuration Apple Enrollment. This message is shown on Apple Configurator when the MDM server is not reachable or the correct host URL is not entered. This process re-downloads iOS into your device and probably fixes the problem. The customer is trying to enroll macOS devices to Hexode via Apple Business Manager (without reset). Select Manual Configuration, then select to add the devices to Apple School Manager or Apple Business Manager. You can supervise devices during activation without touching them and lock MDM enrollment for ongoing management. It combines features of prior Apple device management concepts, including Apple's over-the-air management protocol, configuration profiles, the Apple Configurator desktop utility and Supervised Mode, a set of more powerful mobile device management (MDM) controls intended for institutional devices. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Unable to connect to the MDM server for. Verify if the MDM server, the Mac machine running Apple Configurator, and the devices to be enrolled are in the same Feb 14, 2016 · On DEP iPads we are getting message. This was a phone we had received from Apple as an Appl Jan 11, 2022 · DEP; Enrollment; iOS; Unable to add devices from a Mac as well, gives a "Cloud configuration server Profile installation Failed. If rebooting the device does not help, do the DFU restore for the device. Connect a different device to the same network and try accessing the MDM server from this device's browser. For more information about this enrollment method, see Apple DEP Configuration Guide. " Tried several times, on WiFi and hardwired, even completely wiped the machine and I still see the same issue. Sign In Required You need to be signed in and under a current maintenance contract to view premium knowledge articles. The cloud configuration server could not be verified. The cloud configuration server is unavailable or busy. Apr 30, 2017 · The line under "add to enrollment" will tell you who is running the DEP. 15. 6. I noticed this today as well. Run the command: profiles renew -type enrollment. Click Choose File and upload the . Everything seems like it's progressing fine, then I get an error stating "Provisional Enrollment Failed: The cloud configuration server is currently unavailable or busy. Right-click the device > select Restore. Dec 5, 2023 · On the Troubleshoot window, set Assignments to Configuration profiles and then validate the following configurations: Specify the user who should receive the SCEP certificate profile. Check your network connectivity. make sure you have Enrolled WI-FI profile into the blueprint. Refer to Help > Firewall info for a list of ports and IP addresses; For Automatic enrollment: iOS devices must be in Apple’s DEP program. 7) and some of the iCloud features stopped working for me. Click on the Choose file button next to Upload Token. This avoids the need to preconfigure each Sep 6, 2018 · Provisional Enrollment failed. 5 Kudos. Jul 31, 2018 · How Apple DEP works. Add your MDM server. MacBook Pro 14″, macOS 12. " Any suggestions. Under iOS choose Apple Configurator. Posted on May 26, 2022 9:44 PM. your organization. (MDMDeviceEnrollment:103) Upon running the command sudo profiles show -type enrollment in Terminal, he received the following output. Jan 11, 2019 · Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. Select/upload the server token downloaded in step 9. You can see all the devices are listed in the MDM server, under Apple Configurator Sep 27, 2017 · I had a very similar issue and we found that iOS11 needs unauthenticated access to ocsp-ds. Profile installation prompt reappears on disenrolled devices. This prevented the iPads from being added to any other DEP. When turning on the comp Jun 8, 2021 · I am getting this message as well trying to enroll a device that was not purchased via DEP into our DEP and i keep getting this very annoying message: The cloud configuration server is unavailable or busy. Under Action, select Include Info Messages and Include Debug Messages. Jun 3, 2021 · Unable to verify the server’s enrollment URL. Since these devices are organization-owned, we recommended to enroll in Intune. Otherwise simply wiping the machine and not connecting to the internet during Setup Assistant will bypass ADE. Select Configuration Steps, . Enrolling computer Dec 3, 2018 · The issue does not affect Direct Enrollment scenario. Sep 22 2021 12:47 PM. An SMTP server set up in Jamf Pro . Under this, you may read (in plaintext) who is trying to enroll you, and you may find out who it is. MCCloudConfigErrorDomain - 0x80EF (33007) Peter Schneider 600 views 4 months ago Jamf Now: Setting Up Automated Device Enrollment via Apple Business. Reason: This message is shown on Apple Configurator when the MDM server is not reachable from the network you have connected the mac machine which is running Apple configurator or the host URL you have given in the apple configurator is incorrect. (MDMDeviceEnrollment:103) Feb 24, 2020 · We’ve seen an issue with Apple Device Enrollment Program (DEP) tokens when the default enrollment profile for a token is set and then the DEP token needs to be. Invalid profile. On the Introduction page, select Continue. Verify if the MDM server, the Mac machine running Apple Configurator, and the devices to be enrolled are in the same Error: DEP enrollment failed: The cloud configuration server is unavailable. You can find the URL, in the below-mentioned location: On the MDM Product server console, choose Enrollment. Please help. Now, in the Hexnode portal, navigate to Admin > Apple DEP > DEP Accounts. When we go to re-image one, the DEP dialog that our institution has been detected shows up, but when DEP enrollment failed. I just waited a minute or 2 and went back and tried again and it worked. Sep 20, 2017 · In ASM, go to MDM Server -> Devices added by Apple Configurator 2-> Keep an eye on the number of devices added on the "Devices added by Apple Configurator", if it changed from 0, the above action has added the devices into DEP server. 9. The configuration is not available. On your device, go to Settings > tap your name > iCloud > swipe the Find My iPhone button to Off. . 1 or earlier), choosing Profiles, and clicking the Remove button (-) when the current MDM profile is selected. pkg file downloads. Jul 10, 2018 · The iCloud features are partially not working I reinstalled macOS on my macbook (currently running 10. I've removed and re-added the MDM server in AC2 and checked the MDM server address in Meraki dashboard. May 28, 2019 · To me it seems like it's related to load on the JSS itself, whenever this occurs the web-interface is usually slow or unavailable as well. Products; Community & Events; Groups; Tech Thoughts; Help Sign In Sep 6, 2018 · Provisional Enrollment failed. We get the following in jamf. Wait while the Company Portal installer . Open the installer when it's ready. [MCCloudConfigErrorDomain – 0x80EF (33007)] Provisional enrollment failed. On Apple Configurator 2, provide the URL which you have copied from the MDM server. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Deselect Activate and Complete Enrollment, click Next, then select New. Updated 8/17/20 - This is now resolved with the 2004 Intune service release! Apr 4, 2018 · After working with AirWatch on the issue for several weeks, the conclusion is that Configurator 2. [MCCloudConfigErrorDomain – 0x80EF (33007)] Also Business Manager no longer allows you to add Aug 22, 2019 · Hey Haley - I don't have a solid answer sadly, but my best suggestions are to Systems Manager > Overview, and under Sync Status to manually resync each item you have connected. On the MDM Product server console, choose Enrollment; Under iOS choose Apple Configurator; Select Configuration Steps, navigate to the fifth slide and copy the URL. Though it requires manual intervention, you should be able to get the device enrolled successfully in most cases. Move the cursor to the right end of the server name, an edit button will appear. Whilst attempting to enroll Mac in Apple Business Manager through the Hexnode portal, there are a few common errors one is liable to come across. Jun 14, 2023 · If the above solution did not fix the Remote management “The configuration for your iPad could not be downloaded. Upload the newly downloaded token here. The language chooser screen appears. Mar 9, 2020 · A cloud configuration is already present on this device. Feb 7, 2018 · We have an odd behavior effecting DEP enrollment on Jamf Pro 10. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. In the Workspace ONE UEM console, navigate to Groups & Settings > All Settings > Devices & Users > Apple > Device Enrollment Program. Review the user's group Membership to ensure they are in the security group you used with the SCEP certificate profile. Thanks! You could try running: “sudo profiles renew -type enrollment” and see if you get the ADE prompts in Notification Center. The SCEP server configuration Apr 8, 2021 · If my mac pc process the apple configuration tool 2 function using home wireless (firewall is allowed lan (wireless) > wan ) the apple configuration tool 2 show out [McCloudConfigErrorDomain - 0x80EF (33007)] errors. Sep 24, 2021 · DEP; Enrollment; iOS; Unable to add devices from a Mac as well, gives a "Cloud configuration server Profile installation Failed. 7 is broken. There are no replies. local/mydevices and make sure it loads there. Also, it may be more reliable to use the auto-enrollment URL under Prepare > Setup > Enrollment in Configurator, rather than Failing to configure a profile for Wi-Fi resulted in endless frustration with "Provisional Enrollment failed" "The cloud configuration server is unavailable" "[McCloudConfigErrorDomain - 0x80EF (33007)] errors. Multiple notifications appear mentioning an organization can automatically configure your Mac. Feb 5, 2015 · Apple DEP - Failed to contact Mobile Device Management server. [MCTunnelErrorDomain -0x36B2 (14002)] on iPhone (6 and SE)-When applying MDM configuration settings (the step after WiFi) - it says configuration is cancelled after click Apply. 18 hours ago · We also see the enrollment options that allow you to manage user enrollment and device enrollment options for iOS and iPadOS devices. A server with the specified hostname could not be found. Add devices Unable to verify the server's enrollment URL. Upon running the command sudo profiles renew -type enrollment, he received the below error. We've signed up with Apple DEP and successfully put a token into the JSS. Create APNs Certificate; Renew APNs Certificate; Enroll via Apple Business Manager (DEP) Enroll iOS/iPadOS via Apple Configurator; Android Enrollment. Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again. Lets create a Wi-Fi profile so that the device can connect to internet upon boot. It's important to know: The management profile on the original Mac is not backed up. Mar 14, 2024 · Automated Device Enrollment lets you automate Mobile Device Management (MDM) enrollment and simplify initial device setup. I have also had a couple where I had to disable DEP through the Casper pre-stage enrollment setting. 3) completely reformat the APFS container, the drive format/partitioning could be bad from the factory. Check eligibility. Enroll Knox devices; Knox Mobile Enrollment; Windows Jul 1, 2024 · Enrollment Methods. A Mac with Apple Configurator 2 installed . The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. DEP, supervision is wirelessly enabled on a device as part of the setup process. Back in Dashboard, click on the Drag and drop ADE server token here button in the ADE section. Workaround is to uncheck the "Activate and Complete Enrollment" option, Supervise the device, then using the DEP console manually reassign the device serial number to the MDM server. It shouldn’t be that easy, but it is. log. symantec. Device Enrollment has a larger set of payloads that can be applied to the device. The “Edit DEP Account” page will now appear. Press back, connect to Wi-Fi and it should re-activate fine. For detailed Apple Configurator 2 requirements, see Requirements in Apple's Help documentation. Nov 6, 2018 · First, try using a wired internet connection or try disabling "Add to Device Enrollment Program" Enable "Supervised devices" Make sure you turn Off Find my iPhone/iPad. Click Download server token . If my mac pc process the apple configuration tool 2 function using sim card share wireless, I can successful to process the apple Sep 10, 2018 · Provisional Enrollment failed. Updated 2 years ago. Enter the MDM Server Name. BR For questions and comments about the Plex Media Server. Aug 14, 2020 · It is "Enrolling with management server failed - Unable to connect to the MDM server for your organization". Aug 29, 2018 · However, I just came across an iPhone 6s (same as the other models that are already enrolled) that is giving me problems when trying to Prepare it in Configurator. net iOS10 worked fine but - 144427 Oct 30, 2020 · You can also make a manual WiFi connection as a quick stopgap to this issue. Oct 25, 2023 · Automated Device Enrollment lets organizations configure and manage devices from the moment the devices are removed from the box. (MDMDeviceEnrollment:103)" Any ideas? The Mac is associated in the DEP Association Aug 22, 2019 · Provisional Enrollment failed. The first time the attempt to connect to Remote Management just spun so I restarted the Mac. They checked the devices that I was trying to add and indicated they are or were enrolled in our Parent School District DEP. The SCEP server configuration Nov 30, 2022 · Solution: Remove the enrollment profile from the device and wait that the Enrollment profile status ( Enrollment > Apple DEP) is Not assigned. Error: DEP enrollment failed: The cloud configuration server is unavailable. I'm able to confirm that this appears to be resolved for us as well. Syncing tabs and history in Safari doesn't work and also Personal Hotspot on iPhone doesn't show up in the wifi menu on my mac (but works if activated manually). You can also use all the available payloads and restrictions defined by Apple, and you have the option to prevent the mobile device management (MDM) enrollment profile from being removed by the user. 2. Sep 10, 2020 · Apple Footer. Click on it. Click Save. Reboot the iPad. iOS devices which had been enrolled prior to today are now sending and receiving updates from Meraki. Or, you can use Device enrollment to manage specifics apps on the device. Profile Installation Failed. On Mac computers using macOS 11 or later, Device Enrollment also enforces supervision on the Mac. Mar 7, 2024 · Device reenrollment with Mac computers. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Apr 19, 2018 · I am using configurator 2. In the logs for our Enrollment policy, it simply says "Pending" for this new mac. Sep 22, 2021 · DEP; Enrollment; iOS; Unable to add devices from a Mac as well, gives a "Cloud configuration server Profile installation Failed. The configuration is not available A server with the specified hostname could not be found. If you use this method at the time of purchase, devices that you enroll in this program prompt the user to begin the MDM enrollment process upon activation. Apple Device Enrollment Program: A fast streamlined way to deploy your corporate-owned Apple devices. Download the server token provided, then click Done. When you enroll iOS/iPadOS device in Intune, you get to install the company portal app via App Store. 0. Again, we'll update this post when the issue is fixed. Zero-touch configuration for IT With DEP, large-scale deployments of iPad, iPhone, Mac, and Apple TV are seamless. DjShroll. . This site contains user submitted content, comments and opinions and is for informational purposes only. Nov 11, 2015 · Restore it one more time and instead of activating over Wi-Fi, try activating through iTunes. It will work the second time. Sid DeVins. Sep 22, 2021 · In response to lhommedl. Feb 22, 2022 · Hello - I am working on configuring the Automated DEP and enrollment process for our new computers - We have our Jamf Instance connected with the Apple Business Manager MDM, and I can see the computer serial numbers in Jamf and Assigned to the Pre-Stage Enrollment Scope. For information on static and dynamic Apple Configurator 2 enrollment URLs, see Apple Configurator Enrollment Settings in the Jamf Pro Administrator's Guide. Enrollment server failed from Configurator to company mdm. Jun 25, 2024 · Participants 1. You can use the tool to back up a Mac and restore its app data on a new device. I'm currently trying on a home WiFi network. [MCCloudConfigErrorDomain – 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. Sep 9, 2018 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When a user removes an enrollment profile, all configuration profiles, their settings, and Managed Apps based on that enrollment profile are removed with it. Inside the JSS, we can see the two test OS X machines we've added to DEP and their requisite serial numbers. ws. pem public key downloaded in step 3, then click Next. 7 on an ios 11 phone and got the same message. Mar 19, 2021 · Confirm If ACC Is Working (Error: Test Connection Failed) You can test the ACC by clicking on the Test Connection button on the Cloud Connector ( System Settings > General > Enterprise Integration > Cloud Connector) screen. Provisional Enrollment Failed [MCCloudConfigErrorDomain - 0x80EF (33007)] Hi I keep trying to add an iPhone to ABM service via Apple Configurator 2 using a profile that has a wifi connection set up in it and I can push to the phone and it can surf the internet successfully. Android: Android Configurator: A method to enroll many Android devices into MaaS360. In MDM Server Settings, upload the public key you saved from Step c. Sep 20, 2018 · Options. 1. edgekey. Manually configure an internet connection on your device before pushing the SimpleMDM profile. Sep 22, 2021 · Sep 22 2021 12:47 PM. server failed. Jun 7, 2022 · Navigate to Settings > Device Management Settings > Add a MDM Server. Sep 15, 2020 · Hello, I had the same issue. You may see details by clicking add, and it will bring up preferences. A cloud configuration is already present on this device. Enroll your organization. It will eventually get to a point where it says "Configuration could not be downloaded". Subscribe to RSS Feed Apr 24, 2024 · To be fully managed by Intune, users must unenroll from the current MDM provider, and then enroll in Intune. Next, open a root Terminal session by pressing the following keys in combination, control, command, option and T. On the License page, read through the Microsoft Application License Terms. May 26, 2022 · Enrolling with management. Jan 15, 2021 · Jamf Nation Community. Review when the device last checked in We would like to show you a description here but the site won’t allow us. However, since you mentioned it's asking for a password; is it an iCloud/Apple ID password? If so, the previous owner/user Mar 15, 2021 · The iCloud features are partially not working I reinstalled macOS on my macbook (currently running 10. Once devices have been activated, you can immediately configure account settings, apps, and access to IT services over the air. Check the value next to User approved enrollment. [MCCloudConfigErrorDomain – 0x80EF Jun 2, 2021 · Provisional Enrollment failed. Dec 5, 2023 · For devices that run iOS/iPadOS, you use debug logs and Xcode that runs on a Mac computer: Connect the iOS/iPadOS device to Mac, and then go to Applications > Utilities to open the Console app. Jan 2, 2023 · To resolve this issue, we recommend one of two methods: Create a WiFi network configuration profile in Apple Configurator and push it to your devices before pushing the SimpleMDM profile. Use Apple Migration Assistant to back up and restore a macOS device. vp zh sw ul cx ws cc gb yz pr