Each token is encoded with a unique Token Identifier (TID), which has a limited Apr 12, 2018 · South Africa’s massive TID rollover, what metering experts need to know. Tel:+27 11 078 0400 Citiq Prepaid Capital Hill Morkels Close Midrand. If you cannot see it, enter code "000" on your meter to see the number on the screen or code “024” to view an extended meter number for About us. African Utility Week – May 2017. Current: Maximum Current 80A. If there is no power, try resetting the circuit breaker or contacting an electrician to resolve any electrical issues. This 80A meter is used as a split meter, is mounted on a DIN rail, is STS compliant and features extensive tamper protection. IP Rating IP51. To check the SGC, press 016 on the keypad and enter. If it is a Landis Gyr meter, informal consensus seems to Sep 9, 2022 · Hexing CIU-EV-KP prepaid meter codes. This 80A meter is used as an integrated meter and is STS compliant. Hexing Prepaid Meter Tamper Code. The above codes trip and reset the meter a couple of seconds later and the contactor will then energize. Hexing 115KP Single Phase Prepaid Electricity Meter. Cancel alarm: 812. Prepaid electricity meter reset codes for solving power outage problems. Tel:+27 11 078 0400 HXP100DII is a single phase two wire (1P2W)/three wire (1P3W) residential DIN-rail split prepayment meter. 07. Theses meters have excellent anti-tamper features. CIU EV-KP. 2S meters with standard 2G/3G/4G and Ethernet communication channels as well as various controlling I/O ports. A new generation of single phase residential 80A prepaid meter 837. Make sure that the power supply to the meter is functioning properly. General Discussions. Check if the power socket is working by plugging in another device. This can help reset the connection and establish a new one with the power source. But, if the specified method does not work on your meter, try out the steps for other models. My Prepaid meter keeps giving a temper code signal. Hello, My Hexing 310p meter went into tamper mode as I accidentally back fed some power. It complies with open standard (STS) and supported by Hexing’s AMI system and vending system. Keep in mind that your Hexing prepaid electricity meter may have entered “Tamper Mode” if it suddenly stops supplying current or power yet you still have Mar 27, 2024 · In some cases, clearing a tamper condition on a Hexing meter may require a tamper reset code. Does anyone know the tamper reset t&hellip; Mar 31, 2017 · Mar 31, 2017. 10. Mar 8, 2021 · Bobby March 15, 2021, 6:30am 5. This will create a bypass circuit that diverts the electricity flow away from the meter. Its prepaid mode solves the problem of difficult collection of Yaka fees. Apr 7, 2021 · Answer: Plug in your keypad into a live wall socket on the property. Apr 25, 2024 · Enter the Recharge Code: Using the keypad, enter the specific recharge code provided by your electricity provider. Non Return Valve to ensure 100% smooth operation of Hexing Prepaid Water Meter. Hexing Group has been in Africa supporting the infrastructure development in the Power Industry for more than 20 years by industrial localization, in Kenya, Nigeria, South Africa, Senegal, Mozambique, Rwanda, Tanzania and Uganda, supplying and installing more than 12,000,000 (Twelve million) smart devices. ⚫ Meter cabinet equips 12/18 sets of brand-new plug and play meters and data collector, the communication between meter unit and data collector is photoelectric (infrared) to RS485; Plug and play design for meters and data collector provides more faster installation and uninstallation to reduce the maintenance cost. #3. R 1,500. Nirav Star Instrument: Press 1037 then hit “Enter” button 3 times. Showing: 1 - 1 of 1 Articles. The 3 vital pieces of information you need are: Your prepaid meter number. Hexing Electrical SA (Pty) Ltd. Apr 25, 2024 · Meter number mismatch: Ensure the meter number on the token matches your actual meter number. Dimensions (W x D x H) 47mm x 109mm x 126mm. Jul 25, 2020 · HEXING CIU EV-KP. The meters comply with the IEC 62052-11 & 62053-21 standard for accuracy class 1 or 2. This code is typically provided by the electricity provider or customer support team and is essential for resetting the meter. The HXE115-KP is a single-phase electricity meter with an integrated keypad. Jan 25, 2023 · 3SMedia | Jan 25, 2023 | Electrification Featured News. 3. Implement various prepay with Oct 26, 2021 · Prepaid electricity in the main, is quite a good concept to look into if you are still running a post paid system and are struggling with exorbitant monthly fees and costs. Step 1. ( 2 customer reviews) R 540. Current range: 5 A to 80 A. Depending on when the tamper reset code is asked for you can expect a wait of 15 minutes to 48 hours as the reset is a factory generated one and only available in normal office hours. Its functions include energy measurement, data display, communication, prepayment, UMEME control, keypad input and inquiry, anti-tampering, etc. Fati June 19, 2023, 7:56am 1. Note: DNP 3. help@citiqprepaid. The African Utility Week (AUW) was held in Cape Town from 16th to 18th May 2017. Keypad display reads "reset or success". Unless updated and reset, prepaid meters (electricity, water and gas) will not accept new prepaid credit tokens after the 24 th November 2024. Hexing has provided metering services for over 2 million users across Features & Benefits. When these are exceeded, the unit just breaks the circuit until such time as the electricity consumed is paid for. HEXING CIU EV500 Manuals. 6 Display contents Display item OBIS code Data display format Total energy consumption 1. Our presence in more than 90 country Mar 27, 2024 · Have your meter number ready. Keypad display reads "connect failed". Hexing as the main sponsor of the event had a great influence on or Jun 4, 2024 · Follow Supplier Instructions: Your supplier will issue a 20 digit tamper reset code. Log in to Aurora and access your two update codes and a recharge token which will confirm the success of the update. Hexing is currently in the process of expanding its local factory, which will create 70 new jobs in the local market. Since 1992 Hexing Group always has been moving on the edge of technology to deliver state of the art products and Dec 13, 2023 · Learn how to activate a prepaid meter. It explains how to input token codes to change meter keys, check meter status, and more. Tel: 010 880 8000Vending support: 087 237 7011Email: admin@recharger. hexing how do i reset my prepaid electricity meter. thru 1. Hexing prepaid meter reset codes. What's new New posts New profile posts Latest activity. Mine is a Hexing HXE34 meter and customer interface unit is C This code is provided by Straton Prepaid and is essential for resetting the meter. SGC number: 805. Sep 5, 2023 · Step 3: Carefully cut the wires connected to your electricity meter using the wire cutters. Hexing prepaid meter lock code || প্রিপেইড মিটারের লক কোড || হেক্সিং প্রিপেইড মিটার লক ||#Lock_code#Temper# The document is a user manual for the Hexing HXE310-KP three-phase prepaid meter. 4V, the LCD displays this symbol Easily and conveniently manage your tenant’s utility usage with the Recharger selection of sleek and compact prepaid electricity meters. Email: info@recharger. Last charging amount: 817. za ; support@hexingsa. za; Tel: +27 11 078 0400; Address: 82 Roan Cresent, Corporate Park North, Midrand, Johannesburg Born in China and fueled by innovation, Hexing's dedication to smart technology has driven our global presence. Installation in the Nelson Mandela Bay Area will be an additional cost – as is the situation for any other city in South Africa. Sep 18, 2020 · The new Hexing CIU EV500 that UMEME is rolling out is a prepaid keypad meter designed for the purposes of prepayment. Its not prepaid but normal pay as you use one. Keypad display reads "connect success". To be certain, we advise you to try the codes. South Africa have 6 colors in their national flag which are Red(#E03C31), White(#FFFFFF), Green(#007749), Blue HXE 12 single phase electronic meters are designed for measurement of electric energy in residential and commercial customers for single phase two wire or single phase three wire networks. It provides information on how to reset Hexing prepaid meters and reset codes. off after a few days once the tamper token is generated to the meter. This meter is commonly used in South Africa and offers several benefits to users. Housing: Protection Degree IP54. Should the meter cover and terminal cover open detection be deactivated, S5 will be indicated. These two advanced measurement units provide wide range of load and network monitoring functions to accurately deliver energy demand and deep Dec 20, 2023 · On the other hand, prepaid meters can be complicated for first-time users. 839. CIU EV-KP is a customer interface unit with keypad for credit charging. Once you have obtained the 20 digit tamper reset code, follow the instructions provided by the customer support team to enter the code into the Hexing meter. With a 40- / Hexing Pre-Paid Water Meter Ultrasonic Despatch, Nelson Mandela Bay, South Africa · +27 41 505 4600. With PLC communication, it can be used for energy consumption monitoring and credit charging. Rated 5. Tamper code for hexing prepaid meter Apr 04, 2017 · The meter that will be . 8. Once you have rolled over your software your prepaid meter will not accept any old tokens, so you must input any pre-purchased vouchers. Nov 16, 2021 · Weight: 0. 838. Feel free to contact us and we will be happy to help you! 1. Hexing as the main sponsor of the event had a great influence on or Hexing Zlink Ultrasonic Water Meter; Meter Registration / Support Queries. The Hexing prepaid meter operates on a pay-as-you-go system, where users purchase electricity credits in advance. It details the meter's technical specifications, functions, display modes, and operating instructions. are available. Since 1992 Hexing Group always has been moving on the edge of technology to deliver state of the art products and The token is entered into the meter via the keypad. 865. If you have a problem recharging your prepaid meter, simply take the following steps to rectify it. Tel: 087 55 111 55. Be sure to wear protective gloves and take all necessary safety precautions. Dimensions [w x h x d]: 122 x 170 x 56mm. We will issue a 20 digit tamper reset code. TECHNICAL SPECIFICATION. If you have a Hexing meter – Press 804; If you have a Landis+Gyr meter – Press i000 (i is the information button below the number 9) If you have a Conlog meter – Press #100# Hexing Single Phase Din Rail PLC HXP100DI Electricity Meter. Hexing Electrical SA (Pty) Ltd (Hexing SA) is the Subsidiary of Hexing group which is one of the leading global market players in power industry focusing on smart metering and smart grid technologies. WhatsApp: 081 791 8379. Summary. Recharge any vouchers you have already purchased. Status: In stock. Token expired: Check the token’s expiration date and make sure it’s still valid. R2,099. 4. : +256 414 662 220 E-mail. It’s easy to get it wrong, but double-checking can save you a lot of frustration! Here is how to check your Eskom meter number. Most problems with CIU units has to do with failed communication between the unit and the meter. The transaction includes: Transfer of credit to meter Transfer of management Token to meter Low-credit Alarming Thru software, 3 levels of low credit thresholds can be defined and the meter can give visible (LED indicator) or audile (buzzer) alarming when the credit threshold is reached. Fax: 086 292 8700. 5 Days. Hexing started as a mechanical meter manufacturer. Was resolved by Tec’s yesterday again today same thing Can anyone assist why this is happening Who do I contact Mine is l hexing meter. If the SGC is wrong, a key change token is required for that meter. 0 XXXXXX. Hexing: Press 812 followed by hash (#) or press 812 then “Enter” key. Should the meter be in factory mode, S7 will be indicated. It is recommended that a non-return valve Hexing Electrical SA (Pty) Ltd. In some cases, clearing a tamper condition on a Hexing meter may require a tamper reset code. plonkster June 19, 2023, 8:15am 2. Jun 4, 2024 · Follow Supplier Instructions: Your supplier will issue a 20 digit tamper reset code. Problem: A blank screen on your Hexing prepaid meter can make it challenging to monitor your electricity usage and recharge the meter when needed. Solutions: Hexing Electrical SA (Pty) Ltd. Easy installation. For ALL other meter types, type in the following code: 0000 0000 0001 5099 7584. za. The voltage and amperage that feeds into the meter are at the exact same levels when the feed out of the meter. It provide maximum flexibility as follows: Easy to register the existing and new developed vending. 476. Contact us for our latest estimates of installation costs. Follow me to get tips on how to improve your electricity, upscale your business and solve all utility challenges today. Your supplier will issue a 20 digit tamper reset code. Communication Range 150m. Title: Datasheet-HXE115-KP Created Date: 6/27/2016 11:07:51 AM hexing prepaid meter reset codes; how do i reset my hexing prepaid meter; clou electronics prepaid meter codes These meters need to be manually read by the nearest location to prepay and get the token/code to restart the meter again . Enter a unique code to find your prepaid electricity meter number. Dimensions: 186mm x 126mm x 57mm. Today, Hexing's branches reach far and wide, encompassing smart electrical meters Apr 8, 2024 · Plot 8/10, Kampala Road, Uganda House, Western Wing, Floor 5 Phone. List of Hexing Yaka Meter Codes. Approximately seven million prepaid electricity meters in South Africa need to be reset before November 2024, as the system that runs the credit tokens will run out of numbers at this time and all existing meters will stop accepting credit tokens. com Should the meter have been overloaded, S4 will be indicated. Don’t try to use an expired token Nov 19, 2021 · Anti-tamper sensor locks the meter. IP54 . za Business Hours: 8:00 - 22:30 Monday to SundayPhysical Address: 96 Armstrong Avenue, La Lucia, Umhlanga, Durban, 4051 Meter African Utility Week – May 2017. Hexing grid metering is comprised of 2 multi-functional high accuracy 0. The meter only governs the consumption of electricity in accordance with the set prepaid limit or credit available. 0 stanadard, IEC stanard and DLMS protocol, perfection design with plug-play module. www. 1 Mode: This is the protocol the meter firmware expects on the protocol converter board. Manuals and User Guides for HEXING CIU EV500. HXE130 is smart signle phase meter with keypad for commercial and residential application, which fulfil international STS and STS2. Accuracy: Class 1 or 2 (IEC) Voltage: Reference Voltage 220-240V. News; Shop Prepaid Meters; FAQ’s; Tamper Code Reset User Manual HHU Software For Prepaid Keypad Meters Hexing Electrical Co. Jun 19, 2023 · Tamper code. Messages. Step 2. Meter Weight 0. Run #10# for supply group code (SGC). TOKEN code of your 8th last recharge. Eskom and all electricity distributors in South Africa have the responsibility to recode prepaid electricity meters. Since 1992 Hexing Group always has been moving on the edge of technology to deliver state of the art products and solutions to Hexing's IEC meters are categorized according to conventional, smart and prepaid meters that all seamlessly designed to cover current and future energy management' requirements. Apr 27, 1994 · South Africa Color Codes HEX, RGB, CMYK, HSL & HSV. When the battery voltage is less then 3. Check if your Meter is in normal mode. 3kg. Check if power is getting to the device. Blank Screen on the Meter. 00. 3. Jun 12, 2018 · Hexing Electrical SA is dedicated to growing the economy and employment of Southern Africa, having invested over R200 million in South Africa since 2012. Hexing South Africa is a leading green energy solution provider for cutting-edge smart metering solutions, including intelligent electricity and water metering systems, advanced data management Hexing Electrical South Africa (Pty) LTD Smart Meter Manufacturing Johannesburg, Gauteng 82 followers (Supplier Group Code) is wrong on that meter. Sep 9, 2022 · You can reset the prepaid meter on your Hexing device by dialing a shortcode from the keypad. The following are Hexing CIU-EV-KP prepaid meter codes: Total energy consumption: 800. 1. 5S and 0. Fax: 086 606 6381. Posted on 16. The Hexing Prepaid Water Meter boasts ultrasonic measurement. Humidity Operating Range 95% RH. Created: 25 July 2020. Single phase voltage 220 V, 230 V, 240 V. BOTH prepaid meters are supplied with a keypad that allows the user to replace batteries. Quantity: Add to cart. cn [2013. That’s the ciu Ph04 prepaid meter failed solution. Mar 8, 2024 · As of 1 March 2024, Eskom has successfully recoded three million prepaid electricity meters. Mandela Bay, South Africa · +27 41 Meters; FAQ’s; Tamper Code Reset; Sep 22, 2020 · Here is a list of all the serial of shortcodes for customers to get meter information and make relevant operations through the keypad. co. Category: PREPAID METERS. This 80A meter is used as an integrated meter and is STS compliant and SABS approved. Mar 28, 2024 · Enter reset code: On the meter keypad, enter the code “868” and press enter. : info@chintmetereastafrica. 00 out of 5 based on 2 customer ratings. 2020 |. List of Hexing Meter Codes. Installation 35mm DIN-Rail Mounting. Now it disconnected the supply via contactor. 12 Battery A Lithium battery of 1200mAh is fitted to the meter. craigcul said: Hi there the meter Is most faulty and needs to be replaced the landis & gyr Meter’s the relay in the meter is probably faulty Hexing participated in Middle East Elect The 42nd Middle East Electricity (MEE) Exhibition was held at the Dubai International Exhibition Center from February 14th, 2017 to 16th. 2. Email: info@hexingsa. 51Kg. Resetting your PHCN Measuring Instruments. Forums New posts Search forums. Meter number check: 804. Hexing HXE115-KP is a high quality, low cost single phase prepaid meter. By Kirsten Kelly “In laymen’s terms; current pre-paid metering software that is used by utilities around the world will expire after 24th Different prepaid meter brands and models, have different ways that you can use to mute the beeping sound. What are the prepaid electricity meter reset codes and how do I reset my . Input the unpair code 18075773902 <enter>. 2008 African Utility Week – May 2017. TOKEN number of your 9th last recharge. Hexing as the main sponsor of the event had a great influence on or Depending on the type of meter you have, here are some options on how to recover it. Oct 19, 2023 · Thursday, 19 October 2023: Eskom and all the electricity distributors in South Africa are required to recode prepaid electricity meters. Temperature range -25 °C to 55 °C. Who your supplier is. XX User manual- HXE310-KP 2. Feb 6, 2023 · TOKEN code of your 8th last recharge. In this article, we compiled a list of meter errors you can encounter on your conlog or hexing meter, what they mean and how to resolve them. 3] HHU Software User Manual 2 / 34 Introduction Range of validity The present manual applies to the software specified on the title page. CIU EV500. The most cost effective installations are when: Electricity Meter: It works by providing users with a token or code that they can enter into the meter to load electricity credits. Confirm the Recharge Code: After entering the recharge code, press the confirmation button on the keypad to validate the code. Humidity range up to 95%. First Chinese company to offer STS prepayment system and obtain certification in South Africa. May 26, 2021 · Hi. May 10, 2020. Please be aware that the two prepaid meter codes can be identical. Frequency 50Hz. , Ltd. My name is Simbi. We have 1 HEXING CIU EV500 manual available for free PDF download: User Manual. The Key Revision Number (KRN) or the Token Identifier (TID) Rollover Programme is a prepaid electricity metering industry undertaking to ensure that all prepaid meters that will roll over to a new Token Identifier Code on 24 November 2024 are correctly re-coded. 1995. Learn prepaid electricity meter reset codes for fixing common meter problems here. 0 Level 2 will be mode “12”. The good news is that you can resolve common prepaid electricity meter issues without the help of a technician. Postnet Suite 013 Private Bag X11 Halfway House 1685 Here is a video to show how to use your Hexing electricity smart meter customer interface unit. hxgroup. Operating Temperature Range -10°C to + 55°C. Limiting Temperature Range for Operation -25°C to + 70°C. Step 4: Enter the Tamper Reset Code The Amanzi Prepaid Water Meter is supplied with an additional analog water meter, shut off valve, IP 68 rating and plastic enclosure. The Hexing prepaid power meter reset code is 008 to begin. The Din Rail PLC HXP100DI is a split PLC meter with keypad. The majority of the country’s prepaid meter Token Identifier (TID) codes are set to expire on 24 November 2024. This code is unique to your meter and is used to load electricity credits. This code is provided by Straton Prepaid and is essential for resetting the meter. Reset your meter by pressing i or the BLUE or # button, this is needed to ensure the 2 parts of your meter initiate connection again. From mechanical meters to intelligent electrical products, including smart meters and high-end metering systems, we provide products and services to the entire African continent and beyond. Step 4: Once the wires are cut, use the electrical tape to reconnect them. *Note: When the meter goes to tamper, the display will show a hand signal and light up the tampering signal. With many safe and easy ways to pay, including Cash-on-Delivery and Credit Card, it’s never been easier to shop the Recharger range. The meter number is usually at the bottom of the meter. TOKEN code of your 10th last recharge. Oct 19, 2023 · Millions of Standard Transfer Specification (STS)-compliant prepaid electricity meters in South Africa will stop vending electricity in November 2024, when the current TID codes used for the Grid Meter. Awesome idea! 1 Like. The meter is the one that communicates with your utility. The current Token Identifier (TID) code will expire on 24 November 2024 and after this date all Standard Transfer Specification (STS) compliant meters will stop accepting credit tokens. The mode field is used by the MAXsys or Quad4+ firmware to determine the function of the RS232-2 serial port. This mature package can equip with various reliable downlink/uplink communication channels, maximizing visibility and controllability of smart edge. Address:82 Roan Cresent, Corporate Park North, Midrand, Johannesburg. When the meter is powered off, the battery supplies the RTC, LCD display, button circuits and event recording mechanism. The DNP level 2 firmware uses mode value 0x000C. Feb 5, 2024 · supply anywhere in south africa The HXE115-KP is a single-phase electricity meter with an integrated keypad. Feb 7, 2024 · Hexing Electrical South Africa (Pty) LTD Moving on the edge of technology to deliver state of the art products and solutions to utilities all around the world. Disconnection Device 80A, Single-Pole Bi-Stable Latch. It can communicate with metering unit by PLC for energy consumption and credit balance monitoring, credit limitation alarming and credit charging. The input formart is Q+shortcode , such as input Q800 to check total active energy see more in the table below. This action should reset your meter. za WhatsApp: 087 55 111 17. If your prepaid meter uses a card, take it out, wipe it gently Apr 29, 2022 · On Conlog meters, type in the following code: 5649 3153 7254 5031 3471. Published Feb 7, 2024 Jan 31, 2022 · Trouble Recharging Prepaid Meter. Usually if you try the above steps, you should be able to resolve the issue. HXE130 is smart single phase meter with keypad for commercial and residential application, which fulfils international Bi-Directional standards, it is also IEC approved and has DLMS protocol capabilities, flawless design with plug-play module options. How the Hexing Prepaid Meter Works. All Hexing Meter codes follow a mandatory Q+ code format. If necessary, run the STSO meter test token 5649 3153 7254 3471 (or the short code #000#) to compare the parameters of the meter or run a specific item in the test. Input the 11 digit meter number you want to pair with. Step 3: Obtain the Tamper Reset Code. ok zb ew kg ex zk mv xc fi yk